Terms of service

Last Updated: 26 June 2026

Welcome to SheinMe. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

This website is operated by SheinMe. Throughout the site, the terms "we", "us", and "our" refer to SheinMe. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.

2. Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed.

3. Orders

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4. Payment

Full payment is required at the time of purchase. We accept the payment methods displayed at checkout. All payments are processed securely through our payment providers.

5. Shipping & Delivery

Shipping costs and delivery timelines are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

7. Product Use & Disclaimer

Our products are intended for their stated purpose only. We recommend performing a patch test before using any new skincare or cosmetic product. We are not liable for any adverse reactions resulting from misuse, improper storage, or failure to patch test.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of SheinMe and may not be reproduced, distributed, or used without our prior written consent.

9. Limitation of Liability

SheinMe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

10. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website following any changes constitutes acceptance of those changes.

11. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

12. Contact Us

Questions about these Terms of Service should be sent to us.

Email: info@sheinme.co.za
Business Hours: Monday – Friday, 08:00 – 17:00